Privacy Policy
J&M Landscaping & Remodeling Services LLC
Effective Date: September 9, 2026
J&M Landscaping & Remodeling Services LLC ("J&M Landscaping & Remodeling Services," "J&M," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, how we handle SMS/mobile information, and the choices you may have regarding your information.
By using our website, submitting an inquiry, requesting an estimate, scheduling an appointment, or communicating with us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you interact with J&M Landscaping & Remodeling Services, including when you:
Submit a contact or estimate request form
Request information about our landscaping or remodeling services
Schedule or request an appointment
Communicate with us by telephone, text message, email, or other communication channels
Respond to an advertisement or lead-generation form
Become a customer
Communicate with our representatives
Depending on your interaction with us, the information we may collect includes:
Full name
Telephone/mobile phone number
Email address
Property or service address
Type of service requested
Project information and details
Messages, questions, or other information you submit
Appointment information
Information necessary to provide estimates or services
Any other information you voluntarily provide
Automatically Collected Information
When you visit our website, certain technical information may also be collected automatically through cookies, tracking technologies, or similar technologies.
This information may include:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website or URL
Website interaction information
Other technical or usage information
2. How We Use Information
J&M Landscaping & Remodeling Services may use the information we collect to:
Respond to inquiries and requests
Respond to requests for estimates
Communicate with prospective customers
Schedule appointments
Confirm appointments
Send appointment reminders
Follow up regarding requested services
Provide customer support
Communicate about projects and services
Provide requested landscaping or remodeling services
Improve our website and customer experience
Maintain business and service records
Prevent fraud, abuse, or unauthorized activity
Operate and administer our business
Comply with applicable laws and legal obligations
Where you have provided appropriate consent, we may also use your telephone number to send SMS messages relating to your inquiry, estimate, appointment, appointment reminders, customer support, and other communications directly related to services you have requested.
3. SMS AND MOBILE COMMUNICATIONS
J&M Landscaping & Remodeling Services may offer SMS messaging to individuals who voluntarily provide their mobile phone number and affirmatively consent to receive text messages.
SMS messages may include:
Responses to inquiries
Estimate-related communications
Appointment scheduling
Appointment confirmations
Appointment reminders
Customer service communications
Follow-up regarding a requested service
Other communications directly related to services requested by you
SMS Consent Is Optional
Providing consent to receive SMS messages is not a condition of purchasing any goods or services from J&M Landscaping & Remodeling Services LLC.
You may submit an inquiry or request services without consenting to SMS communications.
Message Frequency
Message frequency varies based on your interactions with J&M Landscaping & Remodeling Services, including inquiries, estimates, appointments, and customer service needs.
Message and Data Rates
Message and data rates may apply. Your mobile carrier's standard messaging and data rates may apply.
How to Opt Out
You can stop receiving SMS messages at any time by replying:
STOP
to any message you receive from us.
After you send STOP, you may receive a confirmation message confirming that you have been unsubscribed. You will no longer receive SMS messages from that messaging program unless you provide consent again.
Help
For help with SMS communications, reply:
HELP
or contact us at:
4. MOBILE INFORMATION PRIVACY
J&M Landscaping & Remodeling Services LLC does not sell or rent your mobile phone number or SMS consent information.
We will not share your mobile information or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
Your mobile information may be disclosed to service providers that assist us with operating our business, communications, CRM, messaging, scheduling, website, or other business functions, solely as necessary to provide those services and subject to applicable contractual, privacy, and security requirements.
These service providers may process information on our behalf but are not authorized to use your mobile information for their own independent marketing purposes.
5. Cookies AND TRACKING TECHNOLOGIES
Our website may use cookies, tracking technologies, and similar technologies to operate and improve our website and understand how visitors interact with our website.
We may use GoHighLevel and related website/CRM tracking technologies for purposes such as:
Understanding website interactions
Managing inquiries
Measuring website activity
Improving our website
Supporting customer communications
Improving our services and marketing operations
Tracking technologies may collect information such as IP address, browser information, device information, pages visited, referring URLs, and interaction information.
You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. HOW WE SHARE INFORMATION
J&M Landscaping & Remodeling Services may share information when reasonably necessary to operate our business and provide requested services.
Information may be shared with service providers that perform services on our behalf, such as:
Website and hosting providers
CRM and customer-management providers
Messaging and telecommunications providers
Scheduling providers
Technology providers
Service providers assisting with business operations
These providers receive information only as reasonably necessary to perform their services.
SMS/Mobile Information
We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
We may disclose such information to technology and communications service providers solely as necessary to provide the communications and services requested by you.
7. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
8. DATA RETENTION
We may retain personal information for as long as reasonably necessary to:
Provide requested services
Maintain business records
Communicate regarding services
Resolve disputes
Enforce agreements
Comply with legal obligations
Protect our legitimate business interests
Retention periods may vary depending on the type of information and the purpose for which it was collected.
9. YOUR CHOICES AND RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information.
You may also:
Opt out of SMS communications by replying STOP
Request assistance with SMS communications by replying HELP
Contact us regarding questions about your personal information
Request correction of inaccurate information where applicable
To make a privacy-related request, contact:
J&M Landscaping & Remodeling Services LLC
Phone: +1 903-418-3354
Email: [email protected]
We may need to verify your identity before processing certain requests.
10. THIRD-PARTY WEBSITES AND SERVICES
Our website or communications may contain links to third-party websites, services, or platforms.
J&M Landscaping & Remodeling Services is not responsible for the privacy practices, content, or security practices of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
11. CHILDREN'S PRIVACY
Our services and SMS messaging program are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under 18 for participation in our SMS messaging program.
If you believe that a person under 18 has provided personal information to us for the SMS program, please contact us so that we can address the matter appropriately.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.
When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.
We encourage you to periodically review this Privacy Policy.
13. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, contact:
J&M Landscaping & Remodeling Services LLC
Phone: +1 903-418-3354
Email: [email protected]
